Our Most Recent Service Reviews
Quoted $600 plus tax for a simple kitchen faucet install. Way over priced for an hour of work. If you say no to the quote you still have to pay $99 diagnostic fee. Absolutely ridiculous prices!
Not sure where they get the good reviews but my experience was very much aligned with the worst ones. They posted one offer in their website and asked for 5 times higher when on site and they did not honor the price. They came with some random excuses ...that it was our subcontracting price etc. Unclogging a pipe for $1200, they basically wasted my time!
So impressed with Sidney - arrived early, finished in a jiff - so pleasant - cleaned up and got the job done so efficiently. saw the number of this plumbing service online in desperation called and so glad they could help
Most ridicules estimate to change a kitchen faucet ($675 plus Tax) Be aware of there charges. Try to get the price for a job over the phone other wise they will scam you for a show up fee.
Provided an estimate, most ridiculous estimate for which I paid $40. They claim flat rate $2K for replacing a flow control valve for a shower. i had bought the parts from Home Depot for a total of $150. When asked how long it will take they said 2 hrs. ...Asked if they could use my parts (they were providing the exact parts) they said they ca, so did some recalculating and came back with $1200, so I asked their labour rate is $600/hr, they said no, "flat rate"!. Took me 3 hrs (first time, I did it). I have used plumbers in the past, recently to replace a sump pump and paid them Turner Plumbing Stratford, Mainline plumbing, they were transparent and provide me breakdown. This Company is preying on the public because of the "emergency" when pipes break or you need service. What is flat rate?? a concocted magic math? See the pic of what I did and what they were going to do exactly. Cut a hole in the tile, access the pipes remove the old control valve, solder the new one in, put a retrofit plate and reinstall the system.
Called to ask for a quote to replace a toilet gasket. Was told someone would have to come in and provide the quote in person on the spot, and if I don't go for it, charge me $40 for diagnostics (in fairness, others charge $60 just to come in). I ...offered to send some photos to get my quote, was denied. Sounds weird. If you've done this before, you should have a pretty good idea how much work it is to replace a toilet gasket. Other plumbers gave me quotes over the phone no problem. After this phone experience, I will probably call someone else for my plumbing needs. Giving 3 star only out of respect to other reviewers, who had a better luck than me.
I was very pleased with this service! Shawn was extremely professional and efficient. He even provided me with great ideas for any future problems if required. I would definitely have them back! Thank You!
Their Customer Service Reps were great! They responded and attempted to send a service person as promptly as possible. The servicemen worked hard to attend to the issue as well. But after the service was completely, the service men left a huge stain on ...my white wall. I had just had my walls freshly painted a week prior, so this was disappointing. I tried removing the stain, it got worse. These things happen and I understand, but unfortunately, I’m going to have spend on getting the walls painted again. Overall, great service, thank you very much for your help!